This issue has been going on for a while; the better part of the summer of 2017. What happens when you hang up a call in Skype is that a screen will sometimes flash up asking for, “Call Quality Feedback.” I personally don’t bother with the screen when it shows up; being rather poorly designed when it comes to accessibility. However, when the call quality feedback screen causes “both” the desktop version of Skype (7.39.102) and JAWS 18.0.4104 to crash each time it comes up in the 64-bit Windows 10 version 1703 environment, “This is where I draw the line.” Continue reading “Call Quality Feedback Crashes Skype 7.39.102 And JAWS 18.0.4104: Windows Software: Accessible Web Host’s 101.”
So, like, I’m working in Microsoft Excel 2016; having an office 365 subscription and it frequently freezes on “all” my machines. JAWS goes quiet and I can’t even get narrator to turn on at this point. Continue reading “JAWS 18.0.2945 Freezes Excel 2016 Office 365 Version: Windows Software: Accessible Web Host’s 101.”
If you’re running Windows 10 Version 1703, JAWS 18.0.2945, and Audacity 2.1.3; you might have already noticed that things aren’t quite right when it comes to simply importing files into Audacity, or even just closing Audacity. “However,” Audacity is still quite useable if you don’t mind shutting off JAWS and running Narrator; the screen reading software built into windows ten. All the keyboard commands built into audacity will remain the same; enabling you to import sound files into audacity and close the program without it crashing. In short; you’re chances for getting any serious editing done improves significantly via the Narrator and Audacity 2.1.3 combination.
Even in Windows 10 Version 1703; JAWS performs best in internet Explorer 11 when the browser window is maximized. However, when you hold down the Alt key and tap the Space Bar, and then tap the letter X to maximize the Internet Explorer 11 window; the browser crashes; sometimes taking JAWS 18.0.2945 right along with it. This has been a problem that has persistently presented since my upgrade to Windows 10 Version 1703; occurring on all my machines. “However,” one can resolve this by turning JAWS off and then using Narrator to maximize the browser window; just as you would normally do using JAWS.
If you regularly work with JAWS for Windows 18.0.2738 in the Office 365 version of Microsoft Word 2016, you may have had the pleasure of the paste menu continually hanging around after you’ve used control V to paste something in a Word document. However, I do believe I’ve found a solution to this problem that I think even VFO’s (Freedom Scientific) tech support people might want to take note of. Continue reading “JAWS 18.0.2738 Office 365 Word 2016 Paste Issue Resolution: Windows Software: Accessible Web Host’s Internet 101.”
On Thursday, February 23, 2017 at around 3:05 PM, I called Freedom Scientific’s tech support about a problem I have been having with JAWS 18 since installing Office 365 back in December 2016; speaking to the young woman who answered the phone. When I explained to her what my problem was, and that it was occurring when I used JAWS 18 yet not Narrator, on both machines I tested; I just couldn’t believe my ears when she sat there and told me it wasn’t a problem with JAWS and that I needed to talk to the accessibility folks over at Microsoft. Continue reading “Trouble Pasting When Using JAWS For Windows 18.0.2530 In Microsoft Word 2016: Windows Software: Accessible Web Host’s Internet 101.”
Having been contacted on February 2, 2017 by a fellow JAWS user who had never been able to complete the Java verification process after updating their Java installation; I decided it might be helpful if I created the following embedded MP3 Audio file. In This file, in addition to showing what can go wrong during Java verification, I give pointers on how one might be able to complete the process and what to do if they can’t. Continue reading “Java Verification With JAWS For Windows 18.0.2324: Windows Software: Accessible Web Host’s Internet 101.”
One day around the beginning of January, 2017, a friend of mine and I were on a call; her Windows 10 Professional powered Dell computer being evaluated for HIPAA compliance so she could start her new online job; medical coding from home. However, the IT Department of the company she’s coding for didn’t really inspire much confidence; saying software wasn’t present that actually was and trying to do stuff that was already completed. So, it really didn’t come as a surprise to me when they insisted on putting Malwarebytes 3.0 in her computer, even though she already had McAfee antivirus/malware software installed. Continue reading “Malwarebytes Conflicts With McAfee: Windows Software: Accessible Web Host’s Internet 101.”
As of December 12, 2016; I’ve finally moved away from Office 2010 and have an annual subscription to Office 365. Having more than one aged Windows 10 powered computer; I had no desire to drop around four-hundred bucks on computers that may or may not make it another four years. So, “Yeah,” I felt that the ninety-nine-dollar annual fee was rather worth it. Continue reading “Office 365 And JAWS 18: Windows Software: Accessible Web Host’s Internet 101.”
Based on my little Java 8 Update 111 experience; anyone using Jaws 17 or any of the JAWS for Windows versions might want to consider deactivating the Java bridge before taking new Java updates in future. I’m not sure how it is on 32 bit machines running JFW. But on my 64 bit Windows 10 powered computers the only way to get JAWS to work with Java involved turning the Java Bridge off and then restarting the computer before turning it back on again. Continue reading “Java Updates With JAWS Running Windows 10: Windows Software: Accessible Web Host’s Internet 101.”
If you are like me; you’ve probably discovered by now that setting up Internet Information Services on the Windows 10 platform isn’t exactly a walk in the park. Their Web Platform Installer 5.0 is kind of like “Useless” in this process, too. Fortunately though; there is a cure in the house for getting IIS up and running in the Windows 10 environment that is pretty much pain free. So, using a set of directions I obtained from Microsoft, “Let’s get this party started!” Continue reading “Turn On IIS Windows 10 Instructions: Windows Software: Accessible Web Host’s Internet 101.”
If you’re like me; you’ve probably noticed that the number of file formats that Microsoft uses with its Word application keeps racking up with each new office release; the latest being 2016. This means that older versions of a Word Document are being viewed in compatibility mode rather than in just a regular old screen. To work on the Old file; one is advised to upgrade it to the latest and greatest document format. However, if you are just warehousing old files for future reference; the question must be asked, “What happens when Microsoft decides to stop supporting the older file formats?” Continue reading “Escape The Microsoft Word Trap By Converting Documents To Pdf And Txt: Windows Software: Accessible Web Host’s Internet 101.”
If you are running a Dell XPS Desktop built between 2010 and 2012 there is a good chance that you’ve got a Radeon video card (something like the Radeon HD 7500 series) in your tower as well. Now! According to Dell; chances are pretty good that your machine isn’t Windows 10 Compatible at all, while Microsoft’s software will tell you that it is, at least up until Windows 10 Anniversary Addition. Continue reading “Radeon HD 7500 And Windows 10 Anniversary Upgrade Issues: Windows Software: Accessible Web Host’s Internet 101.”
On July 13, 2016, I gave my machines the green light to take the JAWS For Windows 17,0.2417 Update and was pleased to see that support for the Windows 10 calculator was back. Granted; Freedom Scientific’s Support for this particular windows app only consisted of one keystroke; insert plus control and the D key so you can read the display from anywhere in the calculator window. However, it really was helpful to have; complementing a change I noted about a week earlier that Microsoft themselves had slipped in on their end, which made the Windows 10 Calculator far more user friendly to screen reader users in general. Thanks to Microsoft; a blind user doesn’t have to deal with the curser moving to each number (and other controls in the app) every time a key is pressed; making orientation with a screen reader much easier.
If you’ve recently discovered that the JFW keyboard command Control, Insert, D no longer allows you to hear what is in the Windows 10 Calculator display area; this is most likely do to Freedom Scientifics June 7, 2016 update to JAWS 17. I’d have believed the problem was on my end when I discovered this lack of functionality after taking the 17.0.2211 update to JAWS For Windows. However, the ability to read the Windows 10 Calculator display area via a simple keystroke went bye-bye on both of my Dell XPS desktop computers. Even after uninstalling JAWS and using the 17.0.2211 executable from the Freedom Scientific website to install it again; the previously functioning keyboard command for reading the Windows 10 Calculator display area is gone.