Malwarebytes Conflicts With McAfee: Windows Software: Accessible Web Host’s Internet 101.

One day around the beginning of January, 2017, a friend of mine and I were on a call; her Windows 10 Professional powered Dell computer being evaluated for HIPAA compliance so she could start her new online job; medical coding from home. However, the IT Department of the company she’s coding for didn’t really inspire much confidence; saying software wasn’t present that actually was and trying to do stuff that was already completed. So, it really didn’t come as a surprise to me when they insisted on putting Malwarebytes 3.0 in her computer, even though she already had McAfee antivirus/malware software installed.

“Now,” I did see on the Malwarebytes website where it said their software would work with other security software. “However,” this does not mean that “other security software” will play nice with Malwarebytes 3.0.

Having a suspicion right off the bat that there was going to be a software conflict between Malwarebytes and McAfee; I questioned the wisdom of doing this, as they were installing Malwarebytes on my friend’s computer.

The answer that the geniuses gave was rather interesting. “Malwarebytes has to be installed to be HIPAA compliant,” even though McAfee takes care of malware on its own.

Having researched HIPAA compliance where computers are concerned a bit for my own edification; I could find no such indication that what my friend and I were told was true. It would seem that to be HIPAA compliant; all one really needs to do is install software that is anti-malware and anti-virus.

Can the software be freeware? “No!” It must be paid for; Making the typical anti-virus and anti-malware software put out by McAfee and Norton totally acceptable. “However,” seeing as how most IT people and Computer Programmers are on the fast track to gaining the same bottom feeder type reputation as Google Certified Search Engine Optimization Specialists, along with Internet Marketers in general; it really came as no surprise to me that the reasoning behind installing Malwarebytes 3.0 in my friend’s computer was so seriously flawed.

Once the Malwarebytes 3.0 software was installed in my friends already McAfee protected computer:

  • The machine’s response to keystrokes was sluggish; requiring some keys on the keyboard to be pressed multiple times in order for them to work as expected.
  • The HP4650 printer my friend had would only scan documents properly intermittently; the McAfee Malwarebytes combination preventing my friend’s computer from being properly seen by the printer.

The part we were told about the Malwarebytes 3.0 software being free though by IT was what really got me. And, “Yeah,” while it is true that you can run Malwarebytes on your system for free minus the extra features, once the 13 day trial period is up, “Remember that part of the HIPAA requirements I mentioned involving anti-virus and anti-malware freeware being a big No No?” So, needless to say, “Malwarebytes has totally bitten the dust and is no longer installed in my friends machine.”

“Now,” as far as HIPAA compliance goes, “I’m no expert.” However, knowing what I know about people who make their living building websites, computer programming, online marketing, IT consulting and so on, “Buyer beware.” Otherwise; you just might find that your choice of IT Consultants may make your computer system vulnerable to the kind of data theft that HIPAA was enacted to prevent.

Author: Brian Schnabel

[Send Email]: Because it's all about how you feel; I’m plugin it all in here via Microsoft Word 2016, Windows 10, JAWS 18.0.4321 and the screen reader accessibility of WordPress 4.8.2.

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