If you are running a Dell XPS Desktop built between 2010 and 2012 there is a good chance that you’ve got a Radeon video card (something like the Radeon HD 7500 series) in your tower as well. Now! According to Dell; chances are pretty good that your machine isn’t Windows 10 Compatible at all, while Microsoft’s software will tell you that it is, at least up until Windows 10 Anniversary Addition.
In my case; on Saturday, August 6, 2016 I went to update my Dell XPS 8500 manually. I was thinking that it would be nice if I got ahead of the eight ball and did the upgrade before the Windows 10 Version 1511 Updater slipped it in whenever it felt like doing it.
Therefore, when I went to the Windows 10 page via clicking on “Learn More” in the Windows Updater section of Settings and clicked the “Get the Anniversary Addition Now” link; you could imagine my surprise in hearing their software tell me that my display adapter was not suitable and that Windows 10 Anniversary Addition could not be run on my system. However, for some strange reason this just didn’t set right with me. So, I did a little reading on line about it and found nothing that could help me.
“However,” I’m a rather tech savvy guy who knows that Microsoft doesn’t exactly have the greatest track record when it comes to flawless software; diagnostic, updater, etcetera. So I decided to switch my display adapter over to the Microsoft Generic driver before yanking the software for my Radeon HD 7500 graphics card (driver and all) completely out of the machine.
“Then,” after restarting my system I downloaded Microsoft’s Windows 10 Media Creation software. My thinking was that if my system really couldn’t handle the Anniversary Addition; the full blown media creation software, which can also be used to update your PC, would also pitch a fit about my supposedly out dated system, as well. But, “It didn’t.”
After downloading the equivalent to a Windows 10 installation CD to my hard drive; a check of my system was run, then the updater took a download or twenty, and then the installation began. Apparently the system check run by a Windows 10 CD equivalent is very different than the way a Windows 10 Anniversary Addition update is handled; the Windows 10 Version 1511 updater in my case.
“Yes!” After downloading Microsoft’s Media Creation tool; I simply told it I wanted it to update the machine it had been run on rather than creating a CD for another box. It did the rest from there and, “You’ll never guess what display adapter it had installed for my Radeon HD 750 graphics card!”
With my Radeon card’s display adapter mysteriously back in play; the Windows 10 Anniversary Addition ran fine on my Dell XPS 8500. I didn’t even have to do anything special with my screen reader; JAWS for Windows 17.0.2619 and, “That’s saying something.” I didn’t even have trouble with Open Book 9; a handy piece of software that enables me to read most printed material using a scanner.
“Anyhow,” I’m not sure what the deal with Microsoft’s software is; one version saying my system is not capable of handling their latest and greatest piece of crap OS. However, maybe down the line they’ll get their act together, their theoretical fixes to accessibility issues already falling short of their claims to fame on that front.